Record arrival condition before changing it
Photograph the exterior, accessible underbody, interior, mileage, displayed charge and warning messages at handover. Compare supplied keys, cables and loose items with the shipping manifest and condition record. Note discrepancies promptly under the applicable delivery process. Cleaning, resetting faults or performing repairs before recording the issue can make its origin harder to establish. This is a documentation step, not a reason to drive a car with a safety warning or suspected transport damage.
Choose a workshop with the right capability
Confirm that the workshop can identify the vehicle’s original market and obtain applicable service information. Ask about diagnostic coverage, high-voltage qualification, required tools and parts sourcing. A general willingness to work on electric vehicles is not the same as support for every imported configuration. Agree the initial inspection scope and diagnostic authorisation before the visit. Keep any regional warranty question separate; independent technical capability does not automatically make a workshop an authorised warranty repairer.
Reconstruct what is actually due
Match dated invoices and recorded mileage to the manufacturer’s schedule for the vehicle and its use. Separate maintenance confirmed completed, items claimed without evidence and work clearly overdue. Ask for an itemised recommendation rather than accepting a generic import-service bundle. Time-related requirements can matter on a low-mileage car, but replacement must still follow the correct specification. Do not choose fluid type or service intervals from a different market Atto 3 simply because its manual is easier to find online.
Inspect the systems affected by standing
Check tyre condition and pressure, brake surfaces, signs of moisture, accessible seals and the low-voltage system. A period in transit can expose issues without proving that transport caused them. The 12V storage guide provides the related access and wake-up checks. Have unusual noises, binding brakes or persistent warnings investigated rather than attempting repeated hard driving to remove symptoms. Battery enclosure or high-voltage concerns require a qualified inspection before routine use.
Confirm charging on the intended local setup
Test normal connection, charging, stop and release using a verified compatible installation. Record the equipment and conditions. Home installation approval and public-network access are separate from the car’s pre-export test. If a problem appears, preserve errors and ask the workshop or operator to narrow the cause methodically. Do not switch several adapters, software settings and charging networks simultaneously, because that makes a repeatable diagnosis difficult and can introduce unsupported configurations into an otherwise straightforward handover.
Make software work evidence-led
Record the installed software version and essential settings before considering an update. Confirm that any proposed update or region-related work is supported for the vehicle. Do not treat unofficial flashing as routine first-service maintenance or erase diagnostic information before review. Test required language, phone connection and key operation, while recognising that regional online services may remain unavailable. Keep the resulting service invoice detailed enough to show what was inspected, repaired, updated or deliberately left unchanged.
Review the first weeks without inventing a fault
Keep a brief log of normal consumption, charging behaviour and any repeatable symptom on familiar routes. Weather, speed and load can explain differences from a seller’s demonstration, so avoid diagnosing degradation from a single journey. A persistent warning or worsening mechanical symptom warrants prompt professional attention. At the follow-up, compare observations with the arrival baseline and agree any further work. The aim is a documented, usable vehicle, not a growing list of speculative replacements based on internet anecdotes.
Example: the first local charger gives an error
Keep the exact error and station details, then ask the operator and workshop to separate authorisation from vehicle communication. Do not immediately order a battery repair or blame the carrier. A controlled retest on another verified setup may narrow the issue, while the original arrival record preserves what was observed before any settings or components were changed.
Buyer checklist
- Preserve arrival evidence before cleaning or resetting.
- Select a workshop with relevant diagnostic access.
- Match due maintenance to the correct schedule and records.
- Verify local charging and record repeatable symptoms.
Questions and answers
Should every imported Atto 3 receive all new fluids?
Not automatically. Use the correct schedule, history and inspection findings. Unnecessary or incorrectly specified work can create avoidable cost and risk.
Does lower range after arrival prove shipping damage?
No. Route, temperature, speed, charge level and load can change range. Preserve evidence and obtain a proper diagnosis if there is a persistent abnormality.
Reference information
Use the applicable market and year documentation for equipment and operating limits. The references have their own market and publication scope; they do not establish the condition, fitted equipment or destination approval of an individual vehicle.
Continue with the Atto 3 maintenance and parts guide, or send your vehicle requirements.
